Whether we're working with a Fortune 500 company or a start-up launching their first product, our clients' success is important to us. We take pride in adding value to every project we work on and it shows.
Nearly every client returns to us with follow-on work or new projects and consider us to be a partner. Many of our clients have referred us to colleagues or business associates. We take this as a compliment to our proven track record of successful project outcomes, our ability to clearly communicate and set expectations and our professional integrity.
We have heard quite a few horror stories from new clients about the experience they had with their last engineering vendor. A few of the common complaints we have heard are:
"I tried to explain what I really needed, but he gave me some technical sounding reasons as to why his solution was better and then did it his way."
You are the expert when it comes to your business so when you talk, we listen. We understand that working with engineers can be intimidating or even frustrating. One of our strongest assets is our ability to explain complex technical issues to non-technical people.
"We hired a firm to complete a project. They worked on it for months and then the day before delivery, they said some unforeseen issues had arisen and they needed more time and money to finish."
To start with, we try our very best to account for every possible cost in the project estimate. Admittedly, unforeseen issues do arise. That's the nature of technology. The difference you'll see with Gale Force Software is that we will be completely up front and honest about anything that impacts the timeline or budget of your project.
"When we first met, they told us they could do everything we needed, but after the contract had been signed, it was a different story."
When you meet with us to discuss a possible engagement, we may come to the conclusion that Gale Force Software is not a good fit for your project. We aren't in the business of fitting square pegs into round holes - that doesn't end well for either one of us.